Richard Boyatzis

Technical ability does little to mitigate risk

Organizations don’t simply run from a strategic plan prescription.  Projected cash flows don’t deliver themselves.  Business units don’t run in a vacuum.  All these efforts take the collaborative knowledge, ability, and skills of people and teams. If you recruit people with evaluation efforts that focus on industry experience, work history, and academic education, evidence shows [...]

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Hiring the right person is more emotional than rational

You have to assume every person you interview has the technical skill to do the job.  Once past the traditional human resources gate-keeper by the time you meet a candidate they have the skills.  When assessing a hire it is not only technical skill that keys your decision, it is about integration or how they [...]

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The cost of human capital is emotional intelligence

Emotional Intelligence (EI) is a capacity to recognize how our own emotions motivate ourselves and the awareness of our emotions on others.  Still a little to warm and fuzzy?  What about a 30% increase in bottom line performance? Emotional Intelligence is vital to maximize any return on human capital.  Why does this matter?  The happier [...]

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