Information is not competitive advantage, knowledge is competitive advantage. What you know is information, only when you socialize your information does it then have potential to become knowledge. An organization’s socialized knowledge is really their competitive advantage and information and knowledge are both human capital issues. Enterprise knowledge management is a critical strategic need and [...]
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While with the FBI working in the Director’s Office of Strategic Planning I began to realize there are many approaches to build a strategic plan. I wanted a plan that could go into operation and provide performance management measures. I also wanted a repeatable process that was understood, committed to, and creates ownership. Over time, and [...]
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