goal

People, process, and technology … divided by behavior

People, process, and technology. Announce a policy, full adoption. Map a process, cycle time guaranteed. Buy a server, flip the switch. Seems so simple. Interconnections, systems, are never simple. The intent of keeping people, process, and technology in mind is to think through the impact change has on the 3.  Identify that impact and then [...]

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Getting it done versus getting it accomplished

Some people, and some organizations, can confuse very elemental operational concepts.  The confusion is tough to trace to a culture issue or a perception issue between getting it done versus getting it accomplished. Getting it done means you care more about finishing than about quality. Very different terms. Very different concepts. An alternative way to [...]

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How do you measure innovation: tax revenue

When we talk innovation, innovation is usually connected to a firm or a region.  Interest with innovation at the regional level is usually couched in economic development. So, what is economic development other than politicians, ribbon-cutting ceremonies, and glad-handing photo-ops?  Why are so many incentive packages being offered?  Tax havens being offered?  Tax holidays?  Who [...]

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The devil in the details – the strategic plan

While with the FBI working in the Director’s Office of Strategic Planning I began to realize there are many approaches to build a strategic plan.  I wanted a plan that could go into operation and provide performance management measures.  I also wanted a repeatable process that was understood, committed to, and creates ownership.  Over time, and [...]

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The bottom line: motivation

Your organization is only effective when they feel like it.  Have you coached your management and executive team on how to motivate people around your vision?  The bottom line is motivation, their motivation, not yours. A leader holds management accountable to understand, commit, and own their role to translate your vision to their team.  Your [...]

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