Emotional Intelligence

Fistful of beans 03/16/2011

4 things I’ve seen, read, or thought might seed results: 1. Screening for Resiliency Adaptability and Resilience — Talent Management Magazine Change is constant, whether we, as individuals, our team, or our organization like this reality, change demands resilience from people, teams, and organization. Change also causes constant challenges to some more than others. Those who adapt thrive, [...]

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Technical ability does little to mitigate risk

Organizations don’t simply run from a strategic plan prescription.  Projected cash flows don’t deliver themselves.  Business units don’t run in a vacuum.  All these efforts take the collaborative knowledge, ability, and skills of people and teams. If you recruit people with evaluation efforts that focus on industry experience, work history, and academic education, evidence shows [...]

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In review: Quality communication in social media

December 2010 in review.  A roundup of blogs from the previous month: Quality communication in social media (guest blog) — Helping doctoral students design quantitative research studies as well as analyzing and interpreting data dissertations occurred to me that some aspects of a doctoral dissertation could be applied to social media communications to make information [...]

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Fistful of beans 12/22/2010

5 things I’ve seen, read, or thought might seed results: 1.  Is the belief that mergers drive revenue growth a delusion? — McKinsey Quarterly To evaluate a merger’s success evaluate the impact on revenue.  Revenue determines the outcome of a merger, not costs; whatever the merger’s objectives, revenue is what hits the bottom line harder. [...]

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Recap: Emotional Intelligence

Social intelligence, social competence, emotional competence, interpersonal intelligence, intrapersonal intelligence, emotional adaptiveness, emotional quotient, emotional intelligence, EQ, and EI.  There are many schools and many thoughts about what is and is not emotional intelligence.  And just as many tools that attempt to measure, monitor, and predict the impact of emotional intelligence. For me, Emotional Intelligence [...]

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Hiring the right person is more cultural than technical

As mentioned in the post Hiring is more emotional than rational technical skill rarely assures success in an organization.  There are just too many elements that impact someone’s success that are more important than technical fit.  Many times when you plant an individual into a team, business unit, or client site there is potential damage that no [...]

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In review: Golden parachutes reward risk or moral hazard?

September 2010 in review. A roundup of blogs from the previous month: Golden parachutes reward risk or moral hazard? — No matter the solutions recently suggested, like England’s Cadbury and Hampel codes for public companies, America’s recent financial-reform act, or clawback clauses, there remains one conflict:  business ethics will never win over moral hazard. The bureaucrat and bureaucracy revisited [...]

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Hiring the right person is more emotional than rational

You have to assume every person you interview has the technical skill to do the job.  Once past the traditional human resources gate-keeper by the time you meet a candidate they have the skills.  When assessing a hire it is not only technical skill that keys your decision, it is about integration or how they [...]

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Discounted risk is human capital risk

Many firms admit they rely on the quality of entrepreneur to determine their funding decision, but rarely is this “quality” represented in a measurable, comparable assessment, or at least as measurable as weighted average cost of capital, discounted cash flow, capital asset pricing model, risk-adjusted rate of return, and other abstract financial models. Human capital [...]

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Human capital risk, now that’s real risk

You commonly hear an equity firm or VC partner claim, we invest in the people and when it comes to costs, human capital usually represents nearly 70% of all operating costs.  Human capital risk is the real risk, but most investment firms don’t focus investment decisions and deal valuation not on quantifying the people or [...]

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Tony Kmetty, Partner, The Hunting Territory Consulting

“I have had the privilege of interacting with Toby in a variety of capacities…first as the Director of his MBA program, then as a colleague as we launch a professional services consulting firm and through the years as a friend and sounding board as he worked with consulting firms and intelligence agencies. “His diverse background [...]

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The NFL draft and your company recruiting strategy (round 2)

The NFL draft reveals all things wrong with talent acquisition and recruiting. Looking at how an NFL team drafts provides terrific insight into what you and your company can improve upon. I wrote in the last blog, The NFL draft and your company recruiting strategy round 1, a sample list of the assessments an NFL [...]

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The cost of human capital is emotional intelligence

Emotional Intelligence (EI) is a capacity to recognize how our own emotions motivate ourselves and the awareness of our emotions on others.  Still a little to warm and fuzzy?  What about a 30% increase in bottom line performance? Emotional Intelligence is vital to maximize any return on human capital.  Why does this matter?  The happier [...]

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Innovation, the technical risk to IQ

I see and read so much about offers to teach or facilitate innovation, but what is innovation? Innovation is risk Innovation is dialogue Innovation is opportunity (also known as diversity) Are you innovative: Do you ask good questions or do you listen without judgment or without looking to interrupt? Do you allow yourself and people [...]

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The VC’s missing formula: human capital discounted cash flow

What valuation models measure human capital ability to meet financial and strategic business goals? What formulas are used to measure human capital contribution to profits? What are the human capital risk factors you justify when you build your financial statements and projections?  Accounting’s assignment of assets and liabilities and financial management’s current or pro forma [...]

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Emotion versus intelligence – the tortoise and the hare

In a prior post I advocate emotional intelligence as a more important quality job interview criteria than a corporate or team culture fit. What is emotional intelligence or EI? And what does the EI vs. IQ debate mean? Where IQ intends to measure the ability to reason deductively or inductively. Much has come to light [...]

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Culture war

Does your company have a hiring philosophy to find people who fit into the company culture? Do you interview people to fit into the culture of your division? Do you interview people to fit into the culture of your team? Why do we look for people who will fit in when what your business needs [...]

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