development

Why 70% is a key metric for learning and development

The 70-20-10 rule represents, by percentage, how people actually learn and develop:  70% from job experiences, 20% from feedback and collaboration, and only 10% from courses and from reading. If 70% of learning happens on-the-job, what the employee can take back and use after the actual learning remains the most critical reinforcing loop for both the [...]

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In review: Motivation management is resource management

January 2011 in review.  A roundup of blogs from the previous month: Motivation management is resource management — Leaders, managers, and coworkers are all under intense pressure to manage their motivation to, firstly, show up at work and, secondly, deliver to their expectations and, yes, and to their organization’s expectations.  Juggling our own professional motivation [...]

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The value of information and the link to development

Information is not competitive advantage, knowledge is competitive advantage.  What you know is information, only when you socialize your information does it then have potential to become knowledge.  An organization’s socialized knowledge is really their competitive advantage and information and knowledge are both human capital issues. Enterprise knowledge management is a critical strategic need and [...]

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In review: Quality communication in social media

December 2010 in review.  A roundup of blogs from the previous month: Quality communication in social media (guest blog) — Helping doctoral students design quantitative research studies as well as analyzing and interpreting data dissertations occurred to me that some aspects of a doctoral dissertation could be applied to social media communications to make information [...]

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The 2 most important learning metrics

CEOs care about learning programs.  To gain more executive-level interest, guess what learning and development folks? CEOs want metrics.  The learning metrics you may have collected and reported on might need adjustment to become important to an executive. The organization challenge that leader’s need to recognize is that an organization’s ability to learn and to [...]

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Buy in

In organization change I always avoid the term buy in. You may hear the term in some variation of the following: now we need to get [insert stakeholder here] to buy in. I have never been comfortable asking anyone to “buy in” to a strategic plan, a new product launch, or an organization change. ‘Buy [...]

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