business process reengineering

The bureaucracy option to manage risk

Does organization culture benefit with bureaucracy?  Bureacracy may, indeed, provide organizations a strong case to manage risk. Policy, procedure, and bureaucracy tend to creep as an organization grows in size:  revenues, market share, employees. While a small organization may have flexibility and ad hoc procedures based on 1-on-1 interactions, as an organization adds people the [...]

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The cost of culture, a 50% turnover of the Fortune 500

What is the cost of culture? Why is it even worth identifying corporate culture? Let’s start with what is culture. Culture is the values, norms, assumptions, expectations, and definitions that characterize organizations or affectionately known as: how things are done around here Culture is often a holdover from the founder(s) actions; sometimes developed consciously by [...]

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Change management stormtroopers and system theory

When did systems theory get hijacked by process engineers and change management stormtroopers? When did we allow our organizations to be built and led by analytical, causal, deductive, drones and an over-adherence of frameworks to analyze past events? Frameworks and theories that rely on past events ignore all opportunity for organizations to interact in an [...]

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