alignment

Ernest Byers, Project Manager, Massachusetts General Hospital

“‘Don’t confuse activity with accomplishment…’ “The opener to a timely and effective comment made by Toby at a organizational planning meeting I attended with him. Despite tempest external conditions (New England winter), and unpredictable internal dynamics (half dozen tired, over worked, and hungry professionals), conditions not too far removed from a corporate board room, his [...]

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Sam Thompson, Vice President, Progress Partners

“Toby regularly demonstrates a noble ability to think on his feet when offered the challenge. He has a sound ability to quickly ramp up with a team, conceptualize process, communicate the options back to the room, and then provide actionable dialogue. “When a business or team becomes out of sync with it’s market, customers or [...]

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Competing values drive organization resistance

Organizations, like people, develop.  A start-up has different organization qualities than a 25-year-old, Fortune 500 company.  As operations increase in scale and scope a start-up faces new pressures.  Each increase in production, staffing, or market share increases their operating risk.  What worked as a start-up company with a staff of 5 and $500,000 in sales [...]

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