Comments on: IT failure, too much information in Information Technology http://www.tobyelwin.com/it-failure-too-much-information-in-information-technology/ organization talent, change, and leadership Wed, 08 Feb 2012 02:40:51 +0000 hourly 1 By: Toby Elwin http://www.tobyelwin.com/it-failure-too-much-information-in-information-technology/comment-page-1/#comment-111 Toby Elwin Tue, 17 Aug 2010 18:45:00 +0000 http://www.tobyelwin.com/?p=529#comment-111 I wanted to point out too many organizations and businesses rely on technology to solve structural and procedural failures. Technology enables speed, but if decision-making and bureaucracy are crippling then technology will not necessarily improve your either. Technology will be incredibly successful at speeding up your inefficiencies. In classic operations management, you move the bottle neck, but have not increased the throughput or yield. People rely on information to make informed decisions and to enable business discussions. Without information we have a lot of personal cases for change, information is intended to provide a business case for change, and I agree with you, it is a big mistake to wield information - people are not being paid high salaries to provide information, they are paid high salaries to provide decisions. Thank you finding and commenting on the post. I wrote this back in December and am pretty sure the post came about from yet another client discussion about whether we should revisit a strategic discussion or to implement an enterprise technology "solution" without an executive strategy. I wanted to point out too many organizations and businesses rely on technology to solve structural and procedural failures. Technology enables speed, but if decision-making and bureaucracy are crippling then technology will not necessarily improve your either. Technology will be incredibly successful at speeding up your inefficiencies. In classic operations management, you move the bottle neck, but have not increased the throughput or yield.

People rely on information to make informed decisions and to enable business discussions. Without information we have a lot of personal cases for change, information is intended to provide a business case for change, and I agree with you, it is a big mistake to wield information – people are not being paid high salaries to provide information, they are paid high salaries to provide decisions.

Thank you finding and commenting on the post. I wrote this back in December and am pretty sure the post came about from yet another client discussion about whether we should revisit a strategic discussion or to implement an enterprise technology “solution” without an executive strategy.

]]> By: IT Network Support http://www.tobyelwin.com/it-failure-too-much-information-in-information-technology/comment-page-1/#comment-109 IT Network Support Mon, 16 Aug 2010 01:57:00 +0000 http://www.tobyelwin.com/?p=529#comment-109 Information technology is intended to enable decision making, clearly it is not. --> it doesn't necessarily "enable" you per se. it will definitely help you and you can use it as one great resource. but to have it decide for you, is a big mistake Information technology is intended to enable decision making, clearly it is not. –> it doesn’t necessarily “enable” you per se. it will definitely help you and you can use it as one great resource. but to have it decide for you, is a big mistake

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