Confidence to learn and competence to contribute

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Some people dedicate themselves to life-long learning.  Some people revel in positioning themselves as no longer able, willing, or interested to learn any more. The reality is we continue to learn and process experiences until we draw our last breath.  Today, those who resist, say learning new technology, are often called Luddites - artisans who resisted [...]

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Planning the art of possibility

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I have not heard strategic planning sessions start this way:  anything is possible. More often planning sessions start with:  Something’s broken.  We’ve got to fix this.  We need to look at what is wrong.  We are in real trouble and soon if we can not get this right.  That is not correct.  You are doing [...]

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Fast Start – Gartner Report lends disturbing CIO view on social media

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Fast Start conversation:  While doing research on a pending “Death of Change Management” blog I came across a Gartner 2012 CIO Agenda Executive Report. Gartner’s survey population:  2,335, global CIOs, representing more than $321 billion in corporate and public–sector IT spending.  Here is 1 chart from the report reveals how CIOs view social media: Correct me if I [...]

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Fast Star – Letter to a Young Project Manager

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Fast start conversation:  There is a range possible between project management functional and technical competency.  As a profession, what a project manager should do and what a project manager can do has as much to do with the organization culture as individual role. With Letter to a Young Project Manager, Shim Marom offers the advice [...]

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Fast Start – Digital Differences and Internet Adoption

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Fast Start conversation:  1 in 5 American adults do not use the Internet.  Half of the American 20% feel the Internet is irrelevant to them. Check out the Pew Research Center report page or the Digital differences .pdf download. What does this 20% mean to you or your company?

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Small business web design review, principles to meet promise

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I interact with lots of folks who ask me to review their website and suggest changes.  Many people are well-intentioned to join social media or build a site as marketing outlet to promote themselves, their business, their thoughts, their organization, or their community. There are many tools available to launch an manage a quick website.  [...]

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Fast Start – Bio as Bible: Managers Imitate Steve Jobs

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Fast Start conversation:  We’ve barely recovered from a decade of Jack Welch, cult of personality, CEO worship. Steve Jobs’ unfortunate death and Walter Isaacson’s biography now catapults us back in time.  Bio as Bible:  Managers Imitate Steve Jobs talks about those who want to import Jobs to their jobs; the Wall Street Journal article includes [...]

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Fast Start – Is Your Organization Design Ready?

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Fast start conversation:  What does it mean for an organization to be design ready?  What do you need to know to find out if you need to care if your organization design is ready? Insight from design pioneer Alan Cooper’s design team. What would you do?

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Fast Start – The State of Social Media Marketing Annual Report

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Fast start conversation:  Wherever you land on the social media spectrum, social media is too powerful to keep your head down and ignore. The State of Social Media Annual Survey Report may add context. What might you do differently?

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4 design tools to meet persona context

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In business we constantly design.   By design I mean more than just products, goods, or services like cars and software, by design I include that we design meetings, we design strategy, we design communication, we design training, and we design projects and programs as a few items.  Effective design can borrow quality tools from other professions [...]

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Community persona for organization development

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An organization is made up of people who opt-in to communities and work together to get things done. Communicating and articulating a vision is, therefore, critical for an organization to develop and a community to grow.  Community persona methods provide an important organization development design tool to understand goals that motivate people. Why do people matter?  [...]

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Fast Start – Stores Smarten Up Amid Spam Flood

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Fast start conversation:  Last year the nation’s top, 100, e-commerce retailers sent 177 emails to every email customer they had; the most aggressive sent 500 emails each.  Online sales are 9% of total sales. Does this article expect Stores Smarten Up Amid Spam Flood? What would you do?

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Buyer persona for organization strategy and development

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Organization development (OD) is an intentional effort to plan, guide, and manage change. An organization is made from a self-organizing community of people.  An organization develops only when people, within the organization, are individually motivated to develop. Without motivation people do not develop; without motivation people will not develop. The key to develop:  intrinsic motivation. Today, [...]

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The cost of culture and the U.S. auto industry

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The Atlantic posted an article that jumped out at me:   Why Companies Fail.  This fantastic article, posted in a journal the general population would find more accessible than an organization development or talent management journal, gave all the evidence we try to convey on why change is hard.  Well, change is easy, culture is [...]

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